return policy

Returns Policy

No Returns or Exchanges

For hygiene reasons, we do not accept returns or exchanges for hair products. This policy applies to all hair care products, including shampoos, conditioners, styling products, hair dyes, and other items that come into contact with the hair or scalp.

Why this Policy?

Our hair products are sealed and sold to ensure the highest level of hygiene and safety. Once opened or used, we can no longer guarantee the quality and safety of the product. For this reason, we cannot accept returns.

Damaged or Defective Items

While we do not accept returns, we want to ensure you are satisfied with your purchase. If you receive a damaged or defective product, please contact us within 14 days of receipt. We will do our best to provide a suitable solution.

To ask?

Do you have any questions about our returns policy? Please feel free to contact us at